Sweepstakes Rules

This page explains how sweepstakes play works at Havana Fortuna Casino, including who can participate, how to get Gold Coins and Sweeps Coins, how promotions run, and what you need to do before you can redeem prizes. These rules are designed to keep play fair, compliant, and easy to understand.

By creating an account or playing on the site, you agree to follow these sweepstakes rules and any promotion-specific terms shown in the lobby or on the offer itself.

Eligibility: Who Can Play at Havana Fortuna Casino

To participate, you must meet all eligibility requirements below:

You must be at least 18 years old (or the age of majority in your place of residence, if higher). If there is a conflict between ages, the higher age requirement applies.

You must be physically located in an eligible jurisdiction at the time you play and at the time you request a prize redemption. Even if you are traveling, your location still matters.

You must be able to pass identity and location verification when requested. If you cannot verify your identity or eligibility, your account may be restricted, suspended, or closed.

Geographic Limitations (Restricted States)

Havana Fortuna Casino’s sweepstakes promotions are available only to eligible players located in the United States, excluding the following states:

California, Connecticut, Delaware, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, New Jersey, and New York.

If you are located in a restricted state, you may be blocked from registering, playing Sweeps Coins games, receiving Sweeps Coins promotions, or redeeming prizes. If you move, travel, or use a device that shows you in a restricted location, access can be limited automatically.

Account Registration Rules You Need to Follow

To keep the sweepstakes fair and secure, these account rules apply:

Only one account per person is allowed. This includes multiple accounts created using different email addresses, phone numbers, devices, or payment methods.

Only one account per household may be allowed in certain situations, especially where the site identifies overlapping identity, address, device, or network signals. If the system flags risk, additional proof may be requested.

All registration details must be accurate and belong to you. Using someone else’s identity, address, or payment method can lead to disqualification and loss of eligibility for prizes.

Email verification is required. Some promotions - including the sign-up bonus - are not activated until your email is verified.

If you see an “Agent Code” field during sign-up, it is optional unless stated otherwise on a specific promotion. You do not need a public code to register normally.

Support is available through live chat, the on-site frequently asked questions, or email at support@havanafortunacasino.com.

Understanding the Two-Currency System: Gold Coins vs. Sweeps Coins

Havana Fortuna Casino is a social sweepstakes casino that uses two separate currencies:

Gold Coins are for entertainment play only and have no cash value. You can use Gold Coins to spin slots, try table-style games, and explore the lobby without prize redemption.

Sweeps Coins are the promotional sweepstakes currency that can be redeemed for real prizes once you meet all requirements. Sweeps Coins are subject to eligibility checks, verification, and playthrough rules.

A key point: Sweeps Coins received from promotions may start as non-redeemable until you complete the required playthrough. Once requirements are met, they can become redeemable based on your account status and the site’s redemption rules.

No Purchase Necessary: Free Methods to Get Sweeps Coins

No purchase is necessary to enter or participate in sweepstakes promotions where applicable. You can obtain Sweeps Coins through free methods that are intended to provide an alternative method of entry.

One common free method is the mail-in request option (also called AMOE). When accepted, it awards 5 Sweeps Coins and is subject to the same playthrough requirements as promotional Sweeps Coins. Mail-in requests must follow the instructions provided by the operator, including required handwritten details and submission rules. Requests that are incomplete, copied, mass-produced, or automated may be rejected.

You may also be able to receive Sweeps Coins through certain site promotions, such as daily login rewards, as described below, as long as you are eligible and located in an allowed state.

Ways to Obtain Sweeps Coins at Havana Fortuna Casino (Including Promotional Offers)

Havana Fortuna Casino may offer several ways to receive Sweeps Coins and Gold Coins. Availability can change, and some offers may be limited by location, account status, or time.

Typical promotions include:

The New Player Welcome Bonus, which is awarded after registration and email verification. It may provide 50,000 Gold Coins plus 3 Sweeps Coins, and it is generally available for about 8 days after being issued.

A First Purchase Discount, which may offer a discounted bundle such as 10,000 Gold Coins plus 20 Sweeps Coins for $9.99, and is generally available for about 8 days. This offer requires you to opt in through the store.

A Daily Login Reward, which may provide 10,000 Gold Coins plus 0.20 Sweeps Coins and one SpinWheel spin when you log in once every 24 hours.

A Refer-a-Friend Bonus, which may award 10,000 Gold Coins plus 5 Sweeps Coins per qualified referral. A referral may count only if the referred player registers properly and completes a qualifying purchase of at least $10.

Promotions can be modified, paused, or removed at any time. If there is a mismatch between an advertised amount and what is credited due to an error or display issue, the credited amount shown in your account typically controls.

Playthrough Requirements: When Sweeps Coins Become Redeemable

Sweeps Coins received from promotions may require playthrough before they can be redeemed. At Havana Fortuna Casino, the stated playthrough requirement is 50x on Sweeps Coins.

That means you generally must play through the Sweeps Coins amount 50 times before those promotional Sweeps Coins can be considered eligible for redemption. For example, if you receive 5 Sweeps Coins via a promotion, you may need to place a total of 250 Sweeps Coins in wagers before those promotional coins are treated as fully played through.

In general, all games may contribute to playthrough, including slots, table-style games, and fish-style games, unless a specific promotion states otherwise.

How Sweepstakes Promotions Work (What to Expect)

Sweepstakes promotions may be offered as limited-time events, ongoing rewards, or targeted offers. Each promotion may include its own rules, including:

Eligibility and location requirements Activation steps (automatic or opt-in) Start and end times Playthrough requirements Limits per person, per household, per device, or per account Potential maximum redemptions or prize caps, if stated

If a promotion requires a code, opt-in, or a minimum activity level, you must follow those instructions exactly. Attempting to bypass requirements can lead to removal of the offer, account restrictions, or disqualification.

Prize Redemptions: Requirements, Minimums, and Timing

Sweeps Coins can be redeemed for prizes only after you meet all requirements, including verification and any applicable playthrough. The standard redemption framework includes:

Exchange rate: 1 Sweeps Coin equals $1.00. Minimum redemption: 100 Sweeps Coins, which equals $100. Typical processing time: about 3 to 5 business days after approval.

Redemption time frames can vary based on verification status, payment method checks, risk reviews, or volume. Additional review time may be required for first-time redemptions or accounts with unusual activity.

Identity Verification (KYC) and Security Checks Before You Cash Out

Before any prize redemption is approved, Havana Fortuna Casino may require full identity verification. This can include confirming your:

Legal name Date of birth Residential address Email and phone number Government-issued identification Proof of address Payment method ownership (when applicable) Location and eligibility status

If any document is unclear, expired, altered, or does not match your account details, the site may request additional documentation. If you refuse or cannot complete verification, redemption requests may be denied, and your account may be restricted.

Payments, Deposits, and Store Purchases (If You Choose to Buy Gold Coins)

Purchasing Gold Coins is optional and is not required to participate in sweepstakes promotions. If you choose to make a purchase, Havana Fortuna Casino may support payment options such as MasterCard and Visa.

To prevent fraud and protect players, the site may limit purchases, decline certain transactions, or request additional verification for card ownership and billing details. Chargebacks, payment disputes, or suspicious payment activity may lead to account suspension and may impact your eligibility to redeem prizes.

Prohibited Activities That Can Get You Disqualified

To keep gameplay fair, the following are generally prohibited and may result in disqualification, voided Sweeps Coins, canceled redemptions, or account closure:

Creating multiple accounts, using false information, or impersonating another person. Using virtual private networks, location spoofing, or other tools to bypass geographic restrictions. Colluding with other players, including sharing accounts, pooling play, or coordinating promotions to gain an unfair advantage. Using bots, scripts, automated play, or any method that manipulates gameplay, outcomes, or promotional triggers. Exploiting errors, glitches, or system bugs, including gameplay or store pricing issues. Abusing referral systems, including self-referrals, fake identities, or coordinated purchase requirements. Attempting to redeem prizes using funds connected to fraud, stolen payment methods, or unauthorized transactions.

If prohibited behavior is detected, Havana Fortuna Casino may freeze balances while reviewing the account. Any suspected fraud can be reported to relevant authorities where required.

Fraud Prevention Measures and Account Monitoring

Havana Fortuna Casino may use automated and manual checks to protect the platform and players. These checks can review signals like device identifiers, network patterns, location data, gameplay patterns, and payment behavior.

If the system flags your account, you may be asked to complete extra verification, answer security questions, or confirm purchase ownership. If issues are resolved, access may be restored. If not, restrictions may remain in place.

When Accounts May Be Suspended, Limited, or Closed

Havana Fortuna Casino may suspend, limit, or close accounts in situations such as:

Failure to meet eligibility requirements (age, location, or identity). Inability to complete verification before redemption. Evidence of multiple accounts or household abuse. Payment disputes, chargebacks, or suspected unauthorized purchases. Attempts to exploit promotions or bypass playthrough rules. Any activity that violates site rules or applicable promotion terms.

In some cases, balances and redemption requests may be voided if they are tied to prohibited conduct or rule violations.

Responsible Play: Keep Sweepstakes Gaming Fun and Safe

Sweepstakes play is meant to be entertainment-first, even when prizes are involved. Set a budget, take breaks, and only play with what you can afford to lose. If you ever feel like play is no longer fun, use responsible play tools like deposit limits, time-outs, or self-exclusion, and reach out for support.

These sweepstakes rules help keep Havana Fortuna Casino secure, fair, and transparent so you can spin the reels, unlock promotions, and redeem prizes with confidence when you meet the requirements.